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1.Respond to service needs within 72 hours
In the event of user equipment problems or equipment failures, we will promptly arrange our sales or technical personnel to contact you, and respond to service needs within 72 hours.
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2.Video real-time guidance
In the event of user equipment problems or equipment failures, we will promptly arrange for our sales or technical personnel to contact you, and provide real-time video guidance to troubleshoot the operation.
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3.Sending accessories, attachments and correction instruction video operations
In the event of user equipment problems or equipment failures, we will promptly arrange for technicians to contact you and provide real-time video guidance to troubleshoot the operation failure. If it cannot be solved, we will send out accessories and correct the instruction video operation instructions.
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4.Return the product after our company's service is completed
In the event of user equipment problems or equipment failures, we will promptly arrange for technical personnel to contact you, and video real-time guidance to troubleshoot the operation failure. If it cannot be solved, we will send the product back to our company after the completion of the service.